SHIPPING + HANDLING
We know how important speedy and reliable delivery of your goods is. We have partnered with trusted carriers to bring you your Waldrey orders as soon as possible.
| Destination | Shipping Cost | Carrier | Estimated Delivery Time |
| Australia |
$10 (free shipping for orders over $200) |
Australia Post Standard |
3-7 Business Days |
| Australia | $15 | Australia Post Express |
1-3 Business Days |
| New Zealand | $15 | Premium DHL Express | 1-5 Business Days |
| International | $20 | Premium DHL Express |
1-5 Business Days |
Please allow an extra 3-5 days if you are located in a rural area.
AUSTRALIA
We will endeavour to process and ship your order within 24 hours of receiving - orders received on the weekend will be shipped the following business day.
If your order is urgent please feel email us at hello@waldrey.com.au and we will do our best to fulfil your order as soon as possible.
INTERNATIONAL SHIPPING
We ship express worldwide 1-5 days for delivery with Premium DHL Express. All orders placed before 11am AEST will be processed within 1-2 business days. Please allow an extra day for orders placed after this time.
TRACKING YOUR ORDER
An email with your tracking number will be sent once your order has left our warehouse. To track your order, please visit: http://auspost.com.au/track/ and enter your tracking number if sent by Australia Post.
We've made a commitment to ensure orders are sent out as soon as possible, however during high volume periods such as sales and holiday periods, please allow 1–3 business days for your order to be processed and dispatched. Thank you for your support in the growing of our business.
SHIPPING NOTES
The expected delivery times outlined above are guides only provided by our shipping partners. Whilst we expect delivery times to be accurate, there may be factors out of our control that can impact shipping timelines. if you have any questions or concerns about the transit of your package, please contact us at hello@waldrey.com.au.
Once items are dispatched, they become the property and responsibility of the purchaser. If items are misplaced, it is the purchaser’s responsibility to liaise with Australia post. Replacements and/or refunds will not be offered for products missing or damaged in transit.
International delivery costs exclude taxes or duties that may be applied by customs at the destination country. Any taxes or duties incurred are the responsibility of the recipient. If a receiver refuses to pay taxes and duties, the item/s will be returned to Waldrey and the order will be refunded, excluding the return and original shipping fees.
Shipping costs are non-refundable.